Ticket tracking, trend reporting, root cause analysis, and status follow-through inside your existing helpdesk — ServiceNow, Jira, or Trello. Keeps your support processes organized so nothing falls through the cracks.

Monthly digital security health checks, MFA enforcement, software patching, user management, vendor liaison, and quarterly license audits. A dedicated technical security layer for businesses that have general admin support but need expert IT protection.

Process extraction, full SOP document creation with screenshots and decision trees, centralized knowledge base setup, and ongoing documentation updates. Covers up to 4 distinct processes per month. Stop keeping everything in your head.

Inbox triage to Inbox Zero, calendar management, receipt logging, invoice tracking, and full meeting prep including agendas, confirmations, and materials. Your trusted right hand for daily administrative noise.

Content scheduling on up to 2 platforms, caption refinement, hashtag research, scheduling tool management, and daily inbox and comment monitoring with lead flagging. Consistent social presence without the daily distraction.

Task-based, on-demand support billed in 15-minute increments. Covers one-off troubleshooting, device setup, Microsoft 365 help, and connectivity issues. No commitment — pay only for time used.